Call Centre Simulation

Inbound Call Routing + AI Agent + Teams Handoff
Web Chat Call Simulation Call Tickets
Checking ACS status...
Inbound Caller
📱
No Active Call
Select a caller and click Answer Call
Transfer to Human

Teams Agent Queue

Sarah PalmerGeneral
James ReidGeneral
Priya SharmaBilling
Tom ChenTechnical
Maria LopezComplaints
Call Centre Simulation ready. Select a caller from the left panel and click "Answer Call" to begin.